Hello, thank you for visiting this page to verify the validity of our email address.

At Solar Technologies, we’re committed to providing fast, efficient, and transparent service communication for every customer. That’s why we use the Hatch platform, a trusted customer communication platform, to stay connected with you throughout your service experience.

Hatch-Logo-Black-400

Why You Might Notice a Different Email Address

When our service team reaches out, you may receive an email from a unique address that doesn’t look like our regular company email. Don’t worry — this email is legitimate and secure. Each customer is assigned a dedicated email thread through UseHatch so that we can:

  • Keep conversations organized and respond faster

  • Ensure your messages go directly to our service team — not into a general inbox

  • Provide better support and follow-up on your solar system needs

Yes, You Can Reply!

Even if the email address looks a little unfamiliar, you can reply to it just like any other email. Your message will go straight to our service coordination team, and they’ll respond as soon as possible.

Worried About Spam or Security?

We understand the hesitation, that's why we created this page! To verify that any email from our team is safe and official:

  • Check that it includes the Solar Technologies in the signature
  • The email address should start with "solar_technologies." followed by a series of numbers that is unique to our communication with you. The email address should end with "@app.usehatchapp.com"
  • You can also give us a call at (831) 744-7721 if you have questions